Do you want a stronger competitive position or do you struggle with customer-related problems? I can help you.
Training key people in your organisation will ensure that the broader organisation is striving for a strong competitive position.
Whereas training all your employees might not make sense, inspiring them all to be aware of your customers will.
You want to grow. Maybe in a highly competitive market. But how, what is the best way? The internet and bookshelves are filled to the brim with options. Most though, like content marketing and customer experience, are tactics. Maybe you have already experienced the downsides of these techniques.
"Listens very intently"
I know Suzanne to have an absolute focus on her customer. She listens very intently. Her enthusiasm and keen interest make her very engaging.
"She makes you think!"
Suzanne has a way of quickly getting a deep understanding of your business. She asks the right questions and makes you think.